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Home » Blog » Hospitals Leaders Share How They’re Balancing Finance, Innovation and Patient Care
Health

Hospitals Leaders Share How They’re Balancing Finance, Innovation and Patient Care

Rachel CollinsBy Rachel CollinsApril 30, 2025
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Amid changes in the market and less deep pockets, health system leaders are recovering. Hospitals throughout the country are juggling with new and continuous financial pressures, increasing digital health initiatives and the need to provide high quality care.

On Monday during a session at the Sympplr Health Operations Summit in Chicago, hospital leaders discussed how they address the act of balance between innovation and financial sustainability. They shared tactics, such as reevaluating supplier contracts, relying on existing technological abilities and finding creative ways of supporting patients without compromising margins.

The trembling margins of hospitals are becoming even more unstable than usual thanks to the wave of changes in politics, which caused President Donald Trump to be the first 100 days in office, said Sandra Johnson, Director of Revenue of Medstar Health, based in Maryland.

For example, hospital leaders are strategies on how to better address supply chain problems and continuous uncertainties surrounding tariffs.

Medstar recently had a meeting on the health system plans to store critical supplies, as well as how to account for expiration and practical limitations, said Johnson.

He also pointed out that the huge wave of federal government dismissals has led thousands of patients to lose their insurance in the middle of the treatment.

Many of those dismissed individuals were patients in the middle of receiving critical treatments, such as cancer care. Patients who were already in payment plans called Medstar and asked the health system to pause or defer payments while looking for a new job or coverage, Johnson said.

“We have just had a meeting to deal with strategies on how we can help them and still a margin child,” he said.

Hospitals to be trapped in a difficult set of circumstances in which they must balance compassion and fiscal responsibility. Medstar is working with suppliers to explore assistance programs for insurance premiums, as well as support for the stops to help patients continue with care; At the same time, the health system is handling narrow margins and cannot endanger financial stability, Johnson explained.

Another Panelist-Taylor Hamilton, Consumer Director of Ballad Health-Health-Not that his organization is currently in the middle of the budgets, and is feeling the squeeze as well as his Pers.

“I returned to my team and said that we see all our suppliers partners we have. Everyone constantly evolves. I mean, Sympplr has this new wonderful product, and Epic is launching all these new things with Mychart of consumerism and we are lateral side side side side side lateral lateral lateral lateral lateral lateral.

On the marketing side and consumerism of things, Ballad plans to bring new suppliers for the next two years, Sheed.

“[The plan] It is to deliver our existing associations and optimize these current contracts, because there are all these tools that we simply do not use, “said Hamilton.

Katie Barr, director of Nursing Informatics of Advocate Health, based in North Carolina, also highlighted this type of strategy as a way in which hospitals can control costs. She said the lawyer favors Native Epic capabilities about other suppliers as a way of maintaining their expenses under control.

“If Epic can do it or do it, he ate 80-90%, as well as a niche seller, we must go with that,” Barr.

When it comes to administering the relations of suppliers and new technologies, sometimes it can be deferred to demonstrate that a tool is worth its cost, he added.

For example, the value of initiatives such as virtual nursing or environmental listening does not always appear in the form of a direct financial ROI figure, such as the amount of dollars saved.

“We need to find ways to recover joy, and that does not always generate dollars and cents,” Barr.

Metrics such as clinician retention or reduced duration of the stay could help prove the impact of the tool, but causality is murky, he said.

In the midst of adjustment budgets and winds against changes in policies, health systems are finding new ways to save money, in addition to being forced to rethink what value really means, not only in dollars, but on a real impact.

Photo: Claudenakagawa, Getty Images

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