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Home » Blog » Why Most Companies Fail at Return to Office (RTO)
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Why Most Companies Fail at Return to Office (RTO)

Emily CarterBy Emily CarterJune 23, 2025
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The concept of return to the office (RTO) has caused significant debate and discord in the corporate world. While many companies strive to take employees back to the office, the execution of the execution falls short, which results in dissatisfaction and inefficiency. To deepen the reasons behind the thesis failures, I had a conversation with Micah Remley, CEO by Robin Powered, a work management platform that helps around 2,000 companies to implement hybrid work and flexible strategies in the worldwide workplace.

Disconnection: Management vs. Employment

One of the main reasons for RTO failures, according to Remery, is the fundamental disconnection between management and employees. Management of views that return to the office as a means to boost the company’s performance and promote collaboration. However, employees, having experienced the efficiency of remote work, struggle to see the need to return to an office environment that often reflects the configuration of their home.

This disconnection is exacerbated by the lack of clear communication and intentionality. “Employees do not understand why they are called back to the office,” says Remley. The common reason that the office environment promotes better collaboration and productivity falls apart when reality involves employees who sit in cubicles, similar to their origin offices, with a minimum face -to -face interaction.

The cubicle enigma

Interestingly, cubicles sales have increased as companies try to recreate the quiet and private spaces of domestic offices within the workplace. However, this trend highlights a critical misalignment. The very essence of an office environment must be facilitation interactions and collaborations that are difficult to achieve remotely. By making the offices look like the offices of origin, companies eliminate the unique benefits that an office must survey.

The data support this misalignment. A recent report of the survey of agreements and work attitudes (SWAA) found that employees obtain only about 80 minutes of additional face to face per week when they work from the office, which barely justifies the trip and the effort. Therefore, the expected collaboration advantage of being in the office is not carried out.

The importance of intentionality

Remyy emphasizes that successful RTO strategies depend on intentionality. This implies understanding and planning for the specific reasons of employees who must be in the office. Microsoft’s research on “moments that import” identifies critical activities, such as the beginning of new projects or team construction exercises, which significantly benefit from collaboration in personnel.

However, the challenge lies in predicting the moments of thesis. The Northwestern Kellogg school research shows that 90% of the interactions in the workplace occur in desks through spontaneous and everyday conversations. For these interactions to be fruitful, employees must be very close to their auditing, a condition rarely in the current office settings where people are or dispersed.

Return to the office (RTO)

The failure of unique size approaches for all

Many companies failed through the implementation of rigid mandates from top to bottom, such as demanding that employees be in the office an established number of days per week, clear reasoning. This approach generates resentment and does not achieve the impulse of planned productivity. On the other hand, leaving the decision completely to individual teams may be the result of the inconsistency and lack of coordinated effort.

Remyy advocates a balanced approach: creating a structured framework that describes the company’s culture and productivity objectives while allowing equipment to adapt within this framework. This strategy ensures that employees understand the purpose behind RTO policies and feel invested in their success.

Measurement of success: the collaboration score in the workplace

To navigate the complexities of RTO, companies must measure the effectiveness of their policies. Surprisingly, most organizations lack adequate metrics to evaluate the success of their RTO initiatives. Remey presents the concept of a collaboration score in the workplace, which evaluates three key components of personnel collaboration:

  1. Occupation: Monitoring how busy the office is and ensure that it is aligned with the collaboration objectives.
  2. Ad hoc collaboration: Measure the frequency and quality of spontaneous interactions on the desk side.
  3. Planned collaboration: Evaluate the effectiveness of scheduled meetings and ensure that they promote the desired level of interaction.

For example, Remyy shares a revealing statistic of Robin’s data: 54% of meetings in conferences rooms involve only one person in a video call. This indicates significant misalignment, since solitary thesis meetings do not take advantage of the office of collaboration of the office.

Return to the office (RTO)

Learning from successful companies

Companies that stand out in their RTO strategies share common practices. They prioritize joint location teams and make sure they are in the office in the same days, however, fostering an environment conducive to collaboration. In addition, they are intentional about where employees sit down, the proximity of the promotion to high performance to increase general productivity.

These companies also empower empowerment by providing data and investigations to guide their decisions about when and how to enter the office. This approach not only improves acceptance, but also guarantees that office time is effectively spent, promoting significant interactions and collaboration.

Conclusion: Creacilized

The path to the successful rto lies in intentionality, clear communication and a balanced approach that combines structured frames with flexibility at the equipment level, that is what I advise to my clients who ask me how to optimize their flexible work plans. By understanding the unique benefits of collaboration in person and the design of office environments to improve thesis interactions, companies can close the gap between the expectations of management and the needs of employees. As Micah Remey points out with insight, the key is not only to take employees back to the office, but to create a determined, attractive and productive workplace that justifies the return.


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